QuickBooks Error Codes PS033 and PS077 are payroll-related errors that typically occur when there is an issue with downloading or updating the payroll service in QuickBooks Desktop. These errors prevent users from accessing the latest payroll updates and processing payroll, which can disrupt business operations.
Causes of QuickBooks Error PS033 or PS077:
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Damaged or Corrupt QB Data File: The QuickBooks Company file (QB data file) might be corrupted.
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Incorrect Service Key: The service key entered for the payroll is incorrect.
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Outdated Payroll Tax Table: The payroll tax table is outdated.
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Invalid Employer Identification Number (EIN): The EIN provided might be incorrect or invalid.
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Inactive Payroll Subscription: Your payroll subscription might have expired or is inactive.
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Incomplete or Failed Payroll Update: There may have been an interruption during the payroll update download or installation.
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How to Rectify QuickBooks Error PS033 or PS077:
Solution 1: Verify QuickBooks Service Key
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Open QuickBooks and go to the Employees menu.
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Click on My Payroll Service > Manage Service Key.
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Ensure that the correct service key is entered. If not, click on Edit to enter the correct one.
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Follow the prompts to complete the process.
Solution 2: Rebuild the QuickBooks Data File
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Go to the File menu and choose Utilities > Rebuild Data.
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Follow the on-screen prompts to save a backup.
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Let QuickBooks rebuild your data file. This may take some time.
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Once the rebuild is complete, retry updating your payroll.
Solution 3: Download and Install the Latest Payroll Tax Table
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Go to the Employees menu and choose Get Payroll Updates.
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Select Download Entire Update.
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Click on Update. Wait until the update is complete, and then restart QuickBooks.
Solution 4: Verify Your EIN
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Go to the Company menu and select Company Information.
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Verify that the EIN listed is correct.
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If incorrect, update it and save your changes.
Solution 5: Reactivate Your Payroll Subscription
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Open QuickBooks and go to Employees > My Payroll Service > Account/Billing Information.
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Log in to your Intuit account and check the status of your payroll subscription.
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If it’s inactive, follow the prompts to reactivate it.
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Solution 6: Manually Update QuickBooks Desktop
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Close QuickBooks.
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Download the latest QuickBooks Desktop patch from Intuit’s website.
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Install the update by following the on-screen instructions.
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Open QuickBooks and try updating payroll again.
If these steps don’t resolve the issue, contacting QuickBooks support for further assistance would be the next best step.
